1.Are your eye lenses safe to wear?
Absolutely! We prioritize the safety and well-being of our customers. Our eye lenses are made from high-quality materials and undergo rigorous testing to ensure they meet the highest safety standards. We recommend following the proper cleaning and handling instructions provided to maintain the hygiene and longevity of your lenses.
2. How do I choose the right eye lenses for me?
Choosing the right eye lenses can be a personal decision based on your desired look and comfort. We offer a wide range of options, including different colors, patterns, and effects. Consider your eye color, skin tone, and the occasion you’re dressing up for. If you need assistance, our customer support team is here to help guide you through the selection process.
3.Can I wear your eye lenses if I have a vision prescription?
Our eye lenses are primarily designed for cosmetic purposes and do not correct vision. However, we do offer a limited selection of prescription lenses. If you require vision correction, we recommend consulting with an eye care professional for the appropriate prescription lenses.
4.How long can I wear your eye lenses?
The recommended wear time for our eye lenses varies depending on the type of lenses. Some lenses are designed for daily wear and should be removed before sleeping, while others can be worn continuously for an extended period. It’s important to follow the recommended wear schedule and never exceed the specified duration to ensure the health of your eyes.
5.How do I care for and clean my eye lenses?
Proper lens care is crucial to maintain hygiene and ensure your lenses last longer. We provide detailed instructions on cleaning and storing your lenses with each purchase. It typically involves using a lens solution to clean, rinse, and disinfect the lenses. Always remember to wash your hands thoroughly before handling the lenses.
6.Can I wear your eye lenses if I have sensitive eyes?
While our lenses are generally safe and comfortable to wear, individual sensitivities can vary. If you have sensitive eyes or any pre-existing eye conditions, we recommend consulting with an eye care professional before wearing any contact lenses.
7.Do you offer international shipping?
Yes, we offer international shipping to select countries. Please refer to our shipping policy or contact our customer support for more information on international shipping rates and delivery times.
8.What is your return policy?
We want you to be completely satisfied with your purchase. If you encounter any issues with your eye lenses, please contact our customer support within the specified timeframe mentioned in our return policy. We will be happy to assist you and guide you through the return or exchange process.
9.Can I cancel or modify my order?
We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support immediately. We will do our best to accommodate your request, but please note that once an order has been processed or shipped, it may not be possible to make changes.
10.How can I contact your customer support?
Our customer support team is available to assist you with any questions or concerns. You can reach us through our contact page on the website or by sending an email to support@specsmode.com. We aim to respond to all inquiries promptly.
If you have any further questions or need additional information, don’t hesitate to reach out to us. We are here to make your eye lens shopping experience a delightful one.